What will public sector consumers look like in 50 years?

I came across this presentation the other day on LinkedIn.

It was written in Autumn last year, so quite a lot has changed since then. But I thought it was a good presentation of how you can take different factors into consideration...and how you end up with strategic analysis thinking.

And given it was written over a year ago, it presages many of today's current concerns such as Big Society engagement and the changing relationship between consumers and the state. It also has interesting implications given the greater role the charity sector is being expected to play in delivering public services.

 

Copyright for presentation is Matt Kepple. Connect with him on linkedin.

 

Last updated at 10:22 Thu 18/Nov/10.
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